What People Are Saying
Our Commitment is to Exceptional Customer Service
We strive to attain the quickest and most accurate diagnostic testing results to better the lives of our patients. We are focused on providing quality laboratory services for our patients and the community. You can read below about some of the the experiences from our customers.
“We were in search of a lab that could provide our patients with in-house services to eliminate the problems we were having with other labs such as “We don’t have your orders” or patients simply not getting their labs completed before their next appointment because of all the COVID-19 restrictions. Kim Schultz at MCL was the answer.…During the initial set up, MCL took an empty room that we had and made it into a well-stocked lab for our patients to have the convenience of having their labs drawn right here in our office by an experienced and professional phlebotomist.… My only regret is that I didn’t meet Kim sooner.”
– Blankenship Family Medicine, Board Certified Family Practice, Huntsville
“In March of 2022, we transitioned to Madison Core Laboratories for our laboratory testing in our facility. Kim, our account representative, had our facility up and running quickly and easily with supplies and access to the provider portal for ordering tests and reporting results. The medical director and nursing staff have been pleased with the change as well as the quick turn around time and accuracy of test results. We have been pleased with the quality of care from Madison Core Laboratories and recommend their superior service to other facilities looking for accurate and timely testing.”
– Polly Camron, MLT, Summerford Health and Rehab
“Our organization, USA Healthcare, has worked with Madison Core Laboratories for over three years. I am continually impressed with how their company has handled our account. During this pandemic I have been able to contact, our account representative after hours, weekends and basically any time I needed assistance. They are always available and worked diligently in solving issues, making changes to their processes based on their customer’s needs, and continuous quality improvement. Their services and partnership have been invaluable during COVID. I would refer any of my friends and business associates to contact Kim Schultz for visit, if you are seeking excellence in lab services”
– Mary Jo Letson, VPO, USA Healthcare
“I, Stacy Lanier, RN/ADON of Lauderdale Christian Nursing Home, would highly recommend Madison Core Laboratories for COVID-19 testing and Lab Work needs. We have been very pleased with the services that Kim Schultz and Madison Core Laboratories have provided to Lauderdale Christian Nursing Home since August of 2020. Kim and her staff are always very professional and work well with both our staff and residents. ”
– Stacy Lanier, RN/ADON
“Madison Core Laboratories has been servicing The Madison Village since 2019. The staff at Madison Core labs has always been professional and efficient in their services. Customer service is top notch. I have complete faith in Kim Schultz and her team in the services they provide to our residents.”
– Jill S. Benefield LPN,ALA, The Madison Village Executive Director
“We use Madison Core Laboratories for 19 assisted living communities in Alabama, Tennessee, and Mississippi and trust them completely for all our laboratory needs. Since the very beginning of our relationship with MCL, Kim Schultz and the rest of the staff has been completely available to us for every need. They keep the couriers running between our facilities and the labs, and our tests are always processed and results provided promptly.
Through the pandemic, we relied on MCL heavily as they sent staff to our facilities for mass testing, and kept us stocked with extra COVID-19 tests so we could test immediately as needed. They provided us with the lab supplies needed to swab for COVID-19, they helped provide us unprecedented PPE needs, and worked around the clock to make sure our facilities had everything we needed to keep our staff and residents safe.
I highly recommend Madison Core Laboratories to other assisted living and long-term care facilities. They have proven themselves to be a valuable partner to us and I truly value our relationship.”
– Sandy Brackin, Regional Operations Director, Hickory Senior Living
“Yes: Madison Core Laboratories managing staff have been very responsive to our needs and requests. We are particularly pleased about the integration in process with our software. They are willing to find better ways to be user friendly and streamline work.”
– Renea Standridge, RN Director of Nursing Hanceville Nursing and Rehabilitation